Communication with You

Communication with You

If you want to talk to us about one of your children you can ring the main Academy phone line (0121 393 4850) or come into Reception to make an appointment.

First Point of Contact

Due to the way we run our curriculum your child’s Literacy for Life teacher would be the initial point of contact. We always want to hear from you and will respond as quickly as possible. We will also provide information to you in the following ways:

Group Call – Emails and Text Messages

We use Groupcall to send updates via email and text. Please ensure that we have a working email address and mobile number for you and inform us if your details (including home address) change.

The Hub

On this website, our Hub Centre will keep you updated with the latest news, dates and events and acts as a constantly updated online newsletter.

The Student Portal

Each student will have access to the Student Portal with a unique username and password. This is where their online learning will take place, and they can find details of news, events and competitions.

Letters and Reports

We will, of course, provide regular assessment information and a full end of year report to your preference of paper copy or e-mail.

Letters will be sent to you via email but will also be uploaded to the website here.

Most importantly, do contact us whenever you feel the need to; it is better to let us know something before it becomes an issue. The more we communicate with each other, the more of a partnership we develop.